Main Article Content
This is a study to determine and satisfy student satisfaction in University. The focus groups are primarily used to identify factors (standards) that change the quality of service and to increase perception of the university education. The questionnaire created to change student satisfaction and determine what was important specially to check the level of satisfaction in university education. The analysis of different attempts to consider a set of criteria in the same way. Therefore, it is possible to agree on using the set to measure student satisfaction. This study focuses on subsequent research and the development of procedures for evaluating student satisfaction between tertiary institutions, their dynamic development, global competition, and tertiary institutions of higher education.